Frequently Asked Questions

Everything you need to know about shopping at PearlClam

How long will it take to receive my order?

Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please contact our support team to initiate a return request.

Are the products at PearlClam authentic?

Yes, we pride ourselves on sourcing high-quality, authentic products directly from reputable manufacturers and verified distributors.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, we ship to most major countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

How can I change or cancel my order?

Orders can be modified or canceled within 12 hours of placement. Please contact our customer service immediately if you need to make changes before the item is dispatched.